EXTRA 10% OFF ON FIRST ORDER (Bella10)
Your order will be delivered quickly and securely, with estimated delivery within 3-10 business days, depending on your location.
We want you to shop with confidence at VivaBella. If you're not completely satisfied with your purchase, you can return most new, unopened items within 30 days of delivery for a full refund. If the return is due to an error on our part (such as receiving an incorrect or defective item), we will cover the return shipping costs.
Your refund will typically be processed within 2-4 weeks after you send your package back to us. This time frame includes the transit time for us to receive your return (5 to 10 business days), the time it takes to process your return (3 to 5 business days), and the time for your bank to process our refund request (5 to 10 business days). However, most refunds are processed much faster.
If you need to return an item, simply log in to your account, go to the "Complete Orders" link under the My Account menu, and select the "Return Item(s)" option. Once we receive and process your return, we'll notify you via email with confirmation of your refund.
At VivaBella, we pride ourselves on our efficient order processing. All products are carefully prepared and built within 1 to 3 business days after your order is placed. Once ready, your items are promptly shipped, ensuring you receive them as quickly as possible. With our streamlined process, you can enjoy a hassle-free shopping experience and have your favorite items delivered to your door in no time.
Hello dear customer
At VivaBella, we believe in providing a shopping experience that's not just convenient, but also trustworthy and reliable. Our commitment to quality and customer service sets us apart, ensuring you always have the best experience.
We want you to be completely satisfied with your purchase. If for any reason you're not, you may return new, unopened items within 30 days of delivery for a full refund. If the return is due to an error on our part (such as receiving an incorrect or defective item), we will cover the return shipping costs.
Your refund will typically be processed within 2-4 weeks after you send your package back to us. This time frame includes the transit time for us to receive your return (5 to 10 business days), the time it takes to process your return (3 to 5 business days), and the time for your bank to process our refund request (5 to 10 business days).
If you need to initiate a return, simply log in to your account, go to the "Complete Orders" link under the My Account menu, and select the "Return Item(s)" option. We will notify you via email once we've received and processed your returned item.
VivaBella proudly offers worldwide shipping. However, please be aware that some restrictions may apply to certain products or international destinations. We strive to ensure you receive your order as quickly as possible.
Once you place an order, we will provide an estimated delivery date based on the availability of your items and the shipping option selected. Depending on the shipping provider chosen, estimated shipping dates will be available on the shipping quotes page during checkout.
Our shipping rates are weight-based, meaning the cost is calculated according to the weight of the items ordered. This information can be found on each product's detail page. To comply with our shipping partners' policies, all weights will be rounded up to the nearest full pound.
If you have any questions about our Shipping & Return policies, feel free to contact our support team for assistance. We're here to help!
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